CONTACT DETAILS  
HOTEL NAME:      V I C E R O Y

COMPANY NAME: Arneja Creation & Hotel (P) Ltd.

HOTEL ADDRESS:
17, Gandhi Road,  Near Clock Towers, The Mall
Darjeeling-734101 West Bengal, India
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EMAIL:
reservation@viceroyhoteldrj.com
viceroydrj@gmail.com

TELEPHONE: +91-354-2256165,+91-354-2259556 RESERVATION +91 98310 26158
HOTEL INFORMATION  
About Viceroy, Darjeeling

The Viceroy, Darjeeling is a unit of Arneja Creation and Hotel Pvt Ltd having its registered office at 1/1 Meredith Street, Kolkata – 700072. The Viceroy presently offers plush accommodation in the form of 31 Executive rooms and 9 Attic Premium Rooms. Each bedroom in the hotel offers magnificent views of the snow capped Himalayas. Attic Premium rooms give value add-ons in terms of personalized guest amenities such as LCD,DVD, Microwave, Refrigerator, Hair dryer, Fire Place, to name a few.

USP of Viceroy, Darjeeling

Viceroy is very centrally located on the motorable road called “Gandhi road” with the Mall, Shopping complex, Restaurants, Cinema Halls in walkable distance of 5 minutes from the hotel and yet we give you a great view of the snowcapped Himalayas from your rooms.Assured nobody can give the awesome view from the room which we can give. An elevator to take you to the top floors. An open to the sky sundeck on the highest floor to give you a rare view of 180 degree of the majestic snow capped Himalayas standing in front of you. A sky lit atrium lobby measuring above 3000 sq ft. And lastly but not the least our impeccable and personalized services to the guests

VICEROY DARJEELING
http://www.viceroyhoteldrj.com


 
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Hotel Policy

Arrival and Departure Policy

Check-in and check-out time is 12:00 hours (IST). Early check-in and late check-out will be subject to availability and can be chargeable. Later check-outs are available on request and subject to availability. A recent Government notification requires guests to present proof of identity at the time of check in. Guests are requested to carry with them the required document during their travel.


Guarantee Policy

All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards (Visa, Master Card and Amex are accepted).


Cancellation Policy

Cancellation charges will be reimbursed through credit vouchers. In the event of a Natural Calamity, Strike, Political Disturbances, when roads are open and the guest does not check-in the above Cancellation Policy shall be applicable. However on the same event if the roads become closed a full refund shall be made.

  Period of Cancellation   Percentages of deduction
       
25 Days prior to arrival date - 25% (cancellation charges)
20 Days prior to arrival date - 50% (cancellation charges)
10 Days prior to arrival date - 75% (cancellation charges)
Less than 10 Days   100%(No Refund)

Child Policy

Maximum of 2 Children below 5 years can stay in the parent's room at no additional charge.
However child above 5 years will be considered as an extra occupancy and charged as per hotel tariff.


Maid & Driver Policy

As a courtesy to our esteemed guests, we do not allow domestic help and drivers to stay in the hotel.
The hotel has no provision for them; however should you need alternative accommodation, we would be happy to assist them at a nearby hotel at nominal charges.


Pet Policy

Hotel does not allow pets.